Shipping Policy

At Here We Close Again, we strive to get your phenomenal gifts into your hands as quickly as possible. Please review our shipping procedures and timelines below:

Processing & Handling

Shipping Days: Orders are processed and shipped Monday through Friday.
Cut-off Time: Orders placed after 1:00 PM (EST) will be processed and shipped on the following business day.

Delivery Timelines

Shipping Method: All orders are shipped via Priority Mail.
Estimated Arrival: Depending on your location, you should receive your order within 2–3 business days.
Delays: Please account for additional transit time during holiday seasons or in the event of natural disasters that may impact carrier schedules.

Return & Refund Policy

Due to the nature of our products and business, we maintain a strict policy regarding returns and cancellations.

Refund Eligibility

General Policy: All sales are final. Orders are not eligible for cancellation or a refund once placed.
Damaged Items: We only offer resolutions for items that have been damaged in transit. We do not offer monetary refunds; however, we are happy to provide a replacement for any verified damaged goods.

How to Report Damage

If your item arrives damaged, you must notify us within 7 days of delivery to be eligible for a replacement:

Email us: Send a message to support@herewecloseagain.com.
Include Proof: You must attach a clear picture of the damaged item.
Review Process: Once our team reviews the documentation, we will ship out a replacement for the damaged item at no additional cost to you.

Specialty Orders & Customization

Bulk Orders

Looking to purchase more than 5 items? We offer discounts for bulk orders! Please contact us at support@herewecloseagain.com for a custom quote.

Brand Customization

We offer brand customization services specifically tailored for real estate agents and REALTORS®.

Fees: Customization fees apply.
Inquiries: Please email us at support@herewecloseagain.com for more information on how to personalize your closing gifts.